Once the funds are secured (meaning , our Payment facilitator has verified the resident’s account has sufficient funds and have received them) the resident’s ledger will be immediately updated to reflect the payment. It can take between 3 and 5 days for a payment to process, depending on the payment method used by the resident. In rare cases when there is a problem with the Yardi system we interface with, the payment posting on the ledger can be delayed by a day after the funds are secured. If this happens the payment in the 1CONNECT Portal will have a warning indicator beside it stating the payment has not yet been posted to the ledger. If this message persists for more than a day or two, please contact us for support.