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For Property Managers
Video guides and how-to articles on the 1CONNECT management portal
1D1VALET Payments Overview
1VALET Payments Initial Set Up
How long does it take for the payment to post to the resident’s Yardi ledger?
How long does it take for the rent payment to be processed?
What payment options do residents have?
Payments onboarding- Full launch or Soft Launch?
Can I add a payment method for a resident from the portal?
What is the automatic payment withdraw date setting in the 1VALET payments onboarding?
Payments onboarding- allowing a resident to underpay their balance
What happens if a resident payment succeeds but fails to post to the resident ledger?
How is a resident rent payment applied to their Yardi ledger?
Can building staff pay rent or an amenity fee on behalf of a resident?
How do refunds for payments appear on the resident Yardi ledger?
How is a resident payment for an amenity booking applied to their Yardi ledger?
How do I set up an amenity to collect usage fees or a deposit from residents?
How do I change the payment methods available to residents and the fee amounts they will pay?