This is up to your property to decide. If your property is using 1VALET Payments, they have an option to set a cancellation policy on amenities that define the time window in which you may receive a refund for a booking. This information will be displayed in the cancellation policy section of the amenity booking details, and will be presented while you are booking the amenity. If the property is not using 1VALET Payments, please contact them for further information.