Why is the temperature or setpoint on the 1VALET App different than my unit's thermostat?

If your building has a 1VALET smart thermostat integration (not all buildings do), you can control your unit's temperature and set point with the 1VALET App.
​
It’s important to know that each thermostat works differently with the 1VALET App, depending on the make and model. Although we attempt to update the mode, set-point, and room temperature across devices in real-time, this is not always possible, and often-times, there will be a short delay.
​
To reduce delays, we suggest using the 1VALET App when adjusting your temperature instead of the thermostat itself.
​
For more questions, contact our Support Team at support@1valet.com
​
​