The Store helps you streamline in-building sales by offering residents a convenient way to buy items like replacement fobs through the resident app. No more chasing checks or emails, just faster transactions, better tracking, and fewer manual steps.
To get started using the store, your building must have completed 1VALET Payments setup. For more information on setting up 1VALET payments see this help article.
After completing Payments setup, you can add a store policy from the Store settings that explains the terms and conditions to your residents for buying items from the Store. It will be displayed to residents when they purchase an item from the Store on their resident app. Go to the settings icon on the top right of the Store screen to add a policy.
After adding a policy, you can begin to add items to your Store that your residents will be able to purchase. For more information on adding items to your Store, see this help article.
After adding some items for sale, you can go back to the Store settings and enable the Store for residents. When you toggle the option on to display the Store to residents, you'll see an option to choose whether you typically deliver items to residents when they complete a purchase, or if you require them to be picked-up. This setting will determine the status an item will be set to when it is ready. Also, it will determine the status that the resident will see when the order is ready for the resident, and allows you to provide a message to residents when the status of the order is changed to Ready for Pickup or Ready for delivery.
Once you hit the Save button the store will go live in the resident app and you are ready to start receiving orders. For more information on the workflow when an order is placed by a resident, see this help article.