1VALET will receive payments on behalf of the residents and post each payment as part of a single batch into Yardi which will be applied directly to the ledger of that resident or in the case of a roommate, to the ledger associated with the primary resident in the unit.

When posting the payment to Yardi, 1VALET assumes that the proper measures have been taken by the building’s property management to ensure that any desired “charge payment sequence” to be followed is properly pre-configured in Yardi Voyager. If a “charge payment sequence” list is set up then payments should be applied accordingly to those charge codes/accounts. Otherwise, by default, Yardi applies those to the oldest charge on the ledger. For assistance regarding charge payment sequence, please contact your your representative.

1VALET uses the “Check” payment method type to apply a payment on the ledger. The “Check #” value (ex. 1VALET-PAYMENT-#) directly correlates to the payment ID that 1VALET uses to track the payment internally, and uses to provide receipts to the resident after payment (visible in the 1VALET management portal).

1VALET posts a payment to the ledger only once we have confirmed the successful processing of the payment including the receival of funds. This means that updates to the ledger could be delayed until we have confirmed that the payment has gone through. Delays occur primarily for those paying using Pre-authorized debits due to additional processing time required from the banks.

For information on what happens when a payment that succeeds fails to post to the resident ledger, click here