The following permissions can be set within a permission group, which can then be assigned by staff account admins to staff accounts for each building in 1CONNECT.
Access Codes
Permission Selection: None
Restrictions
Cannot view access codes including any codes displayed in building access logs
Permission Selection: View
Default Permissions
View all access codes that have been created
Permission Selection: Manage
Default Permissions
In addition to view permissions, create and remove access codes
Payments
Permission Selection: View
Default Permissions
View resident payment information including payment amounts, payment dates, last 4 digits of card or bank accounts used on payments; view and send payment receipts; approve bookings for paid amenities and collect deposits for damaged amenities
Permission Selection: Manage
Default Permissions
In addition to view permissions , view payments that have been made by residents and at least one of the additional permissions below.
Additional Permissions
Manage payment settings and disputes
In addition to the default permissions, anyone with this permission will be able to set up and manage the 1VALET payments feature, have access to your Stipe payment account, and be able to respond to payment disputes. This is typically a trusted representative of the business or someone on the finance team.
Manage paid amenities
In addition to the default permissions, anyone with this permission will be able to set up and manage amenities that will require usage fees to be paid by residents. They can set pricing and cancellation policies on those amenities.
Refund Payments
In addition to the default permissions, anyone with this permission will be able to refund payments made by residents on amenities or rent.
Cameras
Permission Selection: None
Restrictions
Cannot view live or recorded camera footage anywhere in 1CONNECT; cannot add or view camera widgets on dashboards
Permission Selection: View
Default Permissions
View live feeds; view camera recordings; add and view camera widgets on dashboards
Permission Selection: Manage
Default Permissions
In addition to view permissions, manage camera groups and camera display order on the cameras screen in 1CONNECT
Logs
Permission Selection: None
Restrictions
Cannot view access logs in 1CONNECT
Permission Selection: View
Default Permissions
View common area and suite door access logs; view door sensor logs, add and view access logs widgets from dashboard
Amenities
Permission Selection: View
Default Permissions
View amenities, amenity policies, and bookings; approve, deny and cancel bookings; create bookings on behalf of residents; sync the booking calendar with external calendar
Permission Selection: Manage
Default Permissions
In addition to view permissions, create, edit and delete amenities; add, remove, and assign amenity policies
Guests
Permission Selection: View
Default Permissions
View all guest invites and details
Permission Selection: Manage
Default Permissions
In addition to view permissions, create and delete guest invites
Suite Inspections
Permission Selection: View
Default Permissions
View inspections and sign inspections
Permission Selection: Manage
Default Permissions
In addition to all permissions, manage inspection settings and checklists
Incident reports
Permission Selection: View
Default Permissions
View and edit incident reports
Permission Selection: Manage
Default Permissions
In addition to view permissions, edit incident types
Maintenance Requests
Permission Selection: View
Default Permissions
View, assign and edit maintenance tickets; change maintenance ticket status
Permission Selection: Manage
Default Permissions
In addition to view permissions, for buildings not using 1VALET’s CRM integration: enable maintenance requests feature on your building and edit maintenance categories
Lease Renewals
Permission Selection: View
Default Permissions
View lease renewal settings
Permission Selection: Manage
Default Permissions
In addition to view permissions, enable lease renewal feature on your building and edit lease renewal settings