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All CollectionsFor Property ManagersManaging Staff Accounts and Permissions
What permissions can be managed for staff accounts in 1CONNECT?
What permissions can be managed for staff accounts in 1CONNECT?
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Written by Luc Comeau
Updated over a week ago

The following permissions can be set within a permission group, which can then be assigned by staff account admins to staff accounts for each building in 1CONNECT.

Access Codes

Permission Selection: None

Restrictions

Cannot view access codes including any codes displayed in building access logs

Permission Selection: View

Default Permissions

View all access codes that have been created

Permission Selection: Manage

Default Permissions

In addition to view permissions, create and remove access codes


Payments

Permission Selection: View

Default Permissions

View resident payment information including payment amounts, payment dates, last 4 digits of card or bank accounts used on payments; view and send payment receipts; approve bookings for paid amenities and collect deposits for damaged amenities

Permission Selection: Manage

Default Permissions

In addition to view permissions , view payments that have been made by residents and at least one of the additional permissions below.

Additional Permissions

Manage payment settings and disputes

In addition to the default permissions, anyone with this permission will be able to set up and manage the 1VALET payments feature, have access to your Stipe payment account, and be able to respond to payment disputes. This is typically a trusted representative of the business or someone on the finance team.

Manage paid amenities

In addition to the default permissions, anyone with this permission will be able to set up and manage amenities that will require usage fees to be paid by residents. They can set pricing and cancellation policies on those amenities.

Refund Payments

In addition to the default permissions, anyone with this permission will be able to refund payments made by residents on amenities or rent.


Cameras

Permission Selection: None

Restrictions

Cannot view live or recorded camera footage anywhere in 1CONNECT; cannot add or view camera widgets on dashboards

Permission Selection: View

Default Permissions

View live feeds; view camera recordings; add and view camera widgets on dashboards

Permission Selection: Manage

Default Permissions

In addition to view permissions, manage camera groups and camera display order on the cameras screen in 1CONNECT


Logs

Permission Selection: None

Restrictions

Cannot view access logs in 1CONNECT

Permission Selection: View

Default Permissions

View common area and suite door access logs; view door sensor logs, add and view access logs widgets from dashboard


Amenities

Permission Selection: View

Default Permissions

View amenities, amenity policies, and bookings; approve, deny and cancel bookings; create bookings on behalf of residents; sync the booking calendar with external calendar

Permission Selection: Manage

Default Permissions

In addition to view permissions, create, edit and delete amenities; add, remove, and assign amenity policies


Guests

Permission Selection: View

Default Permissions

View all guest invites and details

Permission Selection: Manage

Default Permissions

In addition to view permissions, create and delete guest invites


Suite Inspections

Permission Selection: View

Default Permissions

View inspections and sign inspections

Permission Selection: Manage

Default Permissions

In addition to all permissions, manage inspection settings and checklists


Incident reports

Permission Selection: View

Default Permissions

View and edit incident reports

Permission Selection: Manage

Default Permissions

In addition to view permissions, edit incident types


Maintenance Requests

Permission Selection: View

Default Permissions

View, assign and edit maintenance tickets; change maintenance ticket status

Permission Selection: Manage

Default Permissions

In addition to view permissions, for buildings not using 1VALET’s CRM integration: enable maintenance requests feature on your building and edit maintenance categories


Lease Renewals

Permission Selection: View

Default Permissions

View lease renewal settings

Permission Selection: Manage

Default Permissions

In addition to view permissions, enable lease renewal feature on your building and edit lease renewal settings

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