The following permissions can be set within a permission group, which can then be assigned by staff account admins to staff accounts for each building in 1CONNECT.

View all resident information; communicate with residents; send app invitations, add and edit notes on resident file

In addition to view permissions, edit resident information; move residents in/out; add vehicles; add parking spaces; add storage lockers and add emergency contacts

View all guest invites and details

In addition to view permissions, create and delete guest invites

Allows staff to view all assigned and available fobs.

In addition to view permissions , view payments that have been made by residents and at least one of the additional permissions below.

When enabled, in addition to other Manage permissions, the staff member with this permission will be able to create master fobs that grant staff or visitors full access to all building doors, including vacant and occupied suites

When enabled, in addition to other Manage permissions, the staff member with this permission will be able to create fobs that may grant staff or visitors access to occupied suites.

When enabled, the staff member with this permission will be able to create fobs for other users outside of staff and residents. This option can be used to create fobs for contractors. Use with caution as these fobs aren’t automatically deactivated when residents move out or staff are removed

Cannot view access codes including any codes displayed in building access logs

View all access codes that have been created

In addition to view permissions, create and remove access codes

Cannot view access logs in 1CONNECT

View common area and suite door access logs; view door sensor logs, add and view access logs widgets from dashboard

Cannot view live or recorded camera footage anywhere in 1CONNECT; cannot add or view camera widgets on dashboards

View live feeds; view camera recordings; add and view camera widgets on dashboards

In addition to view permissions, manage camera groups and camera display order on the cameras screen in 1CONNECT

View amenities, amenity policies, and bookings; approve, deny and cancel bookings; create bookings on behalf of residents; sync the booking calendar with external calendar

In addition to view permissions, create, edit and delete amenities; add, remove, and assign amenity policies

View and edit incident reports

In addition to view permissions, edit incident types

View inspections and sign inspections

In addition to all permissions, manage inspection settings and checklists

Cannot view Community Posts in 1VALET

Can view community posts, approve posts, remove posts, ban residents and edit community post settings

View, assign and edit maintenance tickets; change maintenance ticket status

In addition to view permissions, for buildings not using 1VALET’s CRM integration: enable maintenance requests feature on your building and edit maintenance categories

View resident payment information including payment amounts, payment dates, last 4 digits of card or bank accounts used on payments; view and send payment receipts; approve bookings for paid amenities and collect deposits for damaged amenities

In addition to view permissions , view payments that have been made by residents and at least one of the additional permissions below.

In addition to the default permissions, anyone with this permission will be able to set up and manage the 1VALET payments feature, have access to your Stipe payment account, and be able to respond to payment disputes. This is typically a trusted representative of the business or someone on the finance team.

In addition to the default permissions, anyone with this permission will be able to set up and manage amenities that will require usage fees to be paid by residents. They can set pricing and cancellation policies on those amenities.

In addition to the default permissions, anyone with this permission will be able to refund payments made by residents on amenities or rent.

“Manage” permissions grant you the ability to resolve and respond to conversations.

When turned on, managers will be able to allow or restrict residents from starting new conversations in the Resident App. When turned off, managers will no longer be able to manage this setting.

View lease renewal settings

In addition to view permissions, enable lease renewal feature on your building and edit lease renewal settings

"None" means no access to the store View

"View" allows users to view the store and its items, but not access store settings or create, edit, or delete items.

"Manage" includes "View" permissions plus the ability to manage orders (create and cancel orders for residents, change the order status, and assign orders to other staff) by default.

When enabled, in addition to other Manage permissions, the staff member with this permission will be able to manage store policies and settings, including adding or deleting item policies and enabling or disabling the store feature in the 1VALET app.

When enabled, in addition to other Manage permissions, the staff member with this permission will be able to manage items in the store.