What does this setting do?
The “Require guest information” setting allows you to collect details about the people a resident is bringing to an event.
When enabled:
Residents must provide information for each guest they include in their booking
This helps you better understand who is attending the event.
When is this setting available?
This setting is only available when:
The event is a Community Event
“Require a booking to attend” is enabled
If bookings are not required:
Guest information cannot be collected
Learn more:
What residents experience
When enabled
Residents must enter guest details when making a booking
They cannot complete their booking without providing the required information
When disabled
Residents can still bring guests (if allowed)
Guest details are not required
When should I use this?
Use this setting when:
You need to know exactly who is attending
The event has controlled access
You want accountability for guests
Examples:
Private events
Events with security or check-in requirements
Events with limited capacity
What happens if you change this setting later?
If you update this setting after bookings have been made:
New bookings will follow the updated rule
Existing bookings will keep the information they were created with
If changes impact existing bookings:
You may be prompted to review affected bookings
You can choose to keep or cancel them
Residents will be notified if cancellations occur
Learn more:
Important notes
This setting only applies to bookings (not Meetings or Notices)
It does not retroactively require guest details for existing bookings
Guest limits (if set) still apply
Learn more:
Best practices
Enable this for events where guest tracking matters
Avoid using it for casual or open events
Combine with booking approval for more control
Learn more: