What happens when you edit an event?
You can edit events at any time, even after residents have responded or booked.
However, depending on what you change, your edits may:
Have no impact on existing bookings
Update event details for residents
Notify residents of changes
Cancel existing bookings
Understanding these differences will help you avoid unintended disruptions.
Types of changes and their impact
1. Changes that do NOT affect bookings
These updates are safe and will not impact residents’ bookings or responses.
Examples include:
Event name
Description
Images
Documents
Booking limits (e.g. how far in advance bookings can be made)
Allowing in-person payment
Accounting-related settings
What happens:
No bookings are cancelled
No notifications are sent to residents
2. Changes that update event details (no cancellations, no notifications)
These changes update information for residents who have already booked or responded.
Examples include:
Event location
Associated amenity space
Access (door) settings
Event documents or policies
What happens:
Bookings remain intact
Updated details apply to upcoming bookings
In some cases, residents may be notified (e.g. location or policy changes)
3. Changes that notify residents but do not cancel bookings
Some edits will trigger notifications because they affect the event experience.
Examples include:
Changing the event date or time
Changing the event location
Updating event policies
What happens:
Bookings are not cancelled
Residents with bookings or responses are notified of the change
4. Changes that may cancel bookings
These are the most important to understand. Certain changes can make existing bookings invalid.
Before saving, you will be shown a confirmation popup if bookings may be impacted.
Examples include:
Changing booking requirements
Switching from booking required → no booking required
→ All bookings will be cancelled
Learn more:
What does the require a booking to attend setting do?
Restricting the audience
If some residents no longer meet the audience criteria
You will be able to:
Cancel affected bookings
Or keep them
Learn more:
How do I limit who can see an event on their resident calendar and respond to it?
Reducing capacity or tightening rules
Lowering capacity below current bookings
Reducing the number of guests allowed per booking
You will be prompted to:
Review impacted bookings
Cancel or keep them
Changing fees or cancellation rules
Adding or changing fees
Changing cancellation deadlines
If bookings are affected:
You will be prompted to review and optionally cancel them
A message to residents is required if cancellations occur
Learn more:
How do payments on events work?
Changing building or audience scope (multi-building communities)
If residents are no longer included in the event audience
You will be prompted to:
Cancel or keep affected bookings
5. Changes to schedule (special case)
Changing the date or time of an event has unique behavior.
What happens:
Bookings are usually kept
Residents are notified
However:
If the new time conflicts with bookings associated with an amenity space you have added to your event, bookings may need to be cancelled.
Editing recurring events
If your event is part of a recurring series, you can choose how your changes apply.
You will be prompted to choose:
This event only
This and future events
This allows you to adjust a single occurrence without affecting the entire series.
Unpublishing an event
If you unpublish an event:
The event is no longer visible to residents
Residents cannot make new bookings
Existing bookings remain visible to residents
Key things to remember
Most edits do not cancel bookings
You will always be warned before bookings are cancelled
If bookings are cancelled, you must notify affected residents
Changes to rules, audience, or payments are the most likely to cause issues