If you enter the wrong passcode five times, you will be temporarily locked out of the app. You will receive a text message notifying you that your account has been locked.
At that point, you have two options:
Use the "Forgot Passcode" option on the main screen to reset your passcode
Wait 60 minutes before trying again
This security measure helps protect your account.
For more information on how to reset your passcode, please read the article I’ve forgotten my passcode
If you have any questions or need further clarification, please do not hesitate to contact our Customer Support Team at support@1valet.com.