In accordance with the 1VALET Privacy Policy, the app is not intended for children under the age of 12.

For children older than 12, you can add them as a guest and they will be able to download a version of the app that allows access to entry doors. You can also give access to the suite door if your suite has a digital lock that can be controlled from the app.

For instructions on guest access, please refer to the help topic How do I give my guest/visitor access to my building? (this article will be published on June 5, 2023)

If you have any questions or need further clarification, please do not hesitate to contact our Customer Support Team at support@1valet.com.