If you have forgotten your passcode, no need to worry! We can help you choose a new one. Start by simply tapping on “Forgot passcode”
To create a new passcode, we will first need to verify your identity. We do this by sending you a 6-digit code to either the mobile number or email address associated with your account. Please note that this code is not your passcode and is a time-limited, single-use code for security purposes only.
Once you receive the code, enter it. Then tap on "Continue".
If you have trouble receiving your verification code, tap on "I still have not received the code" for some troubleshooting tips or check out this help article.
After you've successfully entered the 6-digit code, you will be able to create a new passcode in the subsequent screens.
If you have any questions or need further clarification, please do not hesitate to contact our Customer Support Team at support@1valet.com.