IMPORTANT: Before you set up automatic payments on the 1VALET app, please cancel any recurring payments you have set up (e.g. post-dated cheques, automatic withdrawals through your financial institution, etc.), otherwise, you risk paying your balance twice.
To start, tap on the Payments widget displaying your balance. This is located on the top left corner of the 1VALET app's home screen. You can also access "Payments" by tapping on the “More” icon on the bottom navigation bar and tapping on the Payments tab.
Once you're in the Payments screen, you'll either see a "Turn On 1VALET AutoPay" or the "Switch to 1VALET AutoPay" button - depending on what you previously indicated as your current method for paying your balance. Tap on it. Please note that you need to have at least one payment method saved in order to turn on AutoPay. If you have more than one payment method saved, you'll need to choose which one you want to use for AutoPay.
Next, if you're building allows it, you'll be able to choose whether you want to pay the full balance or a custom amount. If you see these two options, select the one you prefer. If you select "Full amount," your balance owing will be withdrawn from your account each month. If you select "Custom amount," you'll need to enter the amount you would like to pay each month.
Then you'll need to agree to 1VALET's Terms & Conditions and agree to pay the service fee. Once this is done, tap on the "Finish 1VALET AutoPay setup."
You should see a confirmation screen informing you that 1VALET AutoPay has been turned on. Tap the "OK" button. This will take you back to the Payment Settings screen. You'll notice that AutoPay has been turned on. Note the green AutoPay icon. This icon will also be displayed on your balance widget on the app's home screen.
If you have any questions regarding 1VALET Payments, or need further clarification, please do not hesitate to contact our Customer Support Team at support@1valet.com.