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How long does it take for the rent payment to be processed?

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Written by Luc Comeau
Updated this week

The rent payment processing time varies depending on the payment method used.

  • Credit and debit card payments typically succeed or fail immediately after the resident attempts the payment.

  • Bank transfer payments, such as PAD in Canada or ACH in the U.S., may take a few business days to process.

For PAD and ACH Payments:

  • PAD payments in Canada can take up to 5 business days to fully process.

  • ACH payments in the U.S. can take up to 4 business days.

During this time, you will see the payment in the Payments section of the 1CONNECT Portal with a status of “Pending”. Once the funds have been secured and transferred into your building's 1VALET payment account, the status will change to “Paid”.

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