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What is a permission group?
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Written by Luc Comeau
Updated over a week ago

A permission group is a group of specific permissions that define what a staff member can and can't do from 1CONNECT. Permission groups help manage privacy and security by matching the software capabilities within 1CONNECT to the roles and responsibilities of staff within your organization.

Permission groups can only be created, updated, and deleted by designated staff account administrators. To see more information about admins, click here

Creating a permission group

Creating a permission group can be done by clicking on the "manage permission groups" button at the top right of the "Staff Accounts" tab from the left-side menu.

Once in "manage permission groups", you can add a new group by clicking "create group" button at the top right of the screen.

Start by providing a unique name for the permission group. Typically these match the roles you have in your organization(eg. "concierge"), but can be anything that helps you identify what the group would allow the staff member to do.

Each permission group will have several system capabilities(eg. "Fobs", "Cameras" etc.) listed and will allow you to define what level of access to that capability a staff member with this permission group will have. The options available to choose from depend on the specific capability, but include "none", "view", and "manage" options. There is a help text beside the selector that explains what each option will allow a staff member to do.

You will only see system capabilities listed that are relevant to your system setup in 1VALET. For example, Fobs will not display if you do not use 1VALET for digital access control. Currently we have the ability to define permissions for the following system capabilities as of Nov, 2024: Residents, Fobs, Access Codes, Payments, Cameras, Logs, Amenities, Guests, Suite Inspections, Incident Reports, Maintenance Requests, Lease Renewals.

With some system capabilities, there are special additional options that you may be able to configure off or on as well.

Editing or deleting a permission group

All permission groups can be edited and deleted except for the "full access" permission group. To edit a permission group, find it in the permission groups list, then click on the 3 dots to the right and select "edit group".

Alternatively you can tap on the permission group you want to edit, to bring up the right side panel for it, then click the edit group button from there.

If you edit a permission group that is currently assigned to one or more staff, then you will see a warning message above the save button, that indicates how many staff will be impacted by the change.

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