Why don't I see the option to restrict certain 1VALET features when setting up a permission group?

Only staff account admins can set up and manage permission groups.

Please attempt to identify your user account administrator internally prior to contacting 1VALET.

For more information on staff account admins, please click here.

If you are an admin and are attempting to add or edit a permission group, you will only see system capabilities listed that are relevant to your system setup in 1VALET. For example, Fobs will not display if you do not use 1VALET for digital access control. Currently we have the ability to define permissions for the following system capabilities as of Nov, 2024: Residents, Fobs, Access Codes, Payments, Cameras, Logs, Amenities, Guests, Suite Inspections, Incident Reports, Maintenance Requests, Lease Renewals.

What is a permission group?

Who can view and manage staff user accounts in 1CONNECT?

Why don't I see a specific building in the listed buildings when trying to add or edit a staff account?

Why can't I access a feature or perform an action in 1VALET that someone else in my organization can?

What permissions can be managed for staff accounts in 1CONNECT?