In short, you can't. If you are able to manage staff accounts in the 1CONNECT PORTAL, you may have noticed that you only need to input the email address for the account when creating it. This is intentional. When the staff member receives the email from us and begins onboarding their account, they will be prompted to fill in their own name, and optionally, their phone number.
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Written by Luc Comeau
Updated this week