Availability
Door access for events is only available for customers using Salto access control.
If your building does not use Salto:
The door access option will not be available
You will not be able to assign doors to events
What does door access do?
Door access allows you to automatically grant residents access to specific doors for the duration of an event.
This means:
Residents don’t need separate credentials
Access is granted and revoked automatically
Only the right people can enter the event space
When should you use door access?
Use door access when:
Your event takes place in a controlled space (e.g. party room, gym, theatre)
You want to restrict access to specific residents
You want access to be automated based on participation
If your event uses an amenity, door access may already be pre-filled
Learn more:
Step 1: Enable door access
In the Access Preferences step:
Toggle Door Access ON
By default:
Door access is OFF
It may be automatically enabled if an amenity is linked to the event
Step 2: Select doors
Once enabled:
Search for doors by name
Select one or more doors residents should be able to access
Step 3: Set when access begins
Choose when residents can start accessing the doors:
Start of event (default)
Before event
You can set how many hours and minutes before the event access begins
Step 4: Set when access ends
Choose when access is revoked:
At end of event (default)
After event ends
You can set how long after the event access remains active
Step 5: Choose who gets access
You can control who is granted access to the doors:
All invited residents
Anyone who can see the event will have access
Only residents who respond
Access is limited to residents who:
Booked the event
Marked attending or interested (depending on event type)
How access works after publishing
Once the event is live:
Access is automatically granted based on your settings
Access is automatically revoked after the defined time
No manual updates are required
If event details change (e.g. time):
Access timing will adjust accordingly
Important notes
Door access is not available for Notice-type events
This feature requires Salto access control
Make sure the correct doors are selected before publishing
If you restrict access to “only residents who respond,” residents must interact with the event to gain access
Best practices
Allow early access (10–15 minutes) to avoid crowding at start time
Extend access slightly after the event to prevent lockouts
Use “Only residents who respond” for controlled or paid events
Use “All invited residents” for open-access events