What does this feature do?
You can send announcements directly from an event to communicate with residents.
These announcements:
Include key event details automatically
Contain a direct link to the event in the resident app
Help residents quickly view or book the event
This makes it easier to promote events and increase participation.
Where do I send an announcement from?
You can send an announcement from the event details side panel.
From there, you can:
View past announcements related to the event
Create a new announcement
Sending an announcement
To send an announcement:
Open the event
Go to the event details side panel
Select Send Announcement
Choosing your audience
When sending an announcement, you can control who receives it.
Depending on the event, you may see:
Everyone invited (default)
Only attendees
This allows you to:
Promote the event to all eligible residents
Or communicate only with those who have already responded or booked
What is pre-filled for you
When creating an announcement from an event, key details are automatically filled in:
From: Your name
Subject: Event name
Audience filters: Based on who can see the event
Resident status
Resident type (if applicable)
Tags
Buildings (for multi-building communities)
The message will also include:
Event name
Date and time
Location (if provided)
Event description
If the event requires booking:
A prompt encouraging residents to reserve a spot is included
How residents receive the announcement
In the 1VALET app
Residents receive the message
They can tap to view the event directly
By email
Residents receive the message content
A link is included to open the announcement in the app
From there, they can access the event
How the event link works
Each announcement is linked to the event.
When residents open the announcement:
They can go directly to the event
They can book or respond (depending on event type)
This reduces friction and makes it easier for residents to take action.
Viewing past announcements
From the event details side panel, you can:
See a list of announcements sent for that event
Track communication history
In the main Announcements view:
Event-related announcements are labeled with an Event category
You can open an announcement and navigate back to the associated event
Important notes
Announcements sent from events are automatically linked to that event
Audience filters are based on who is eligible to see the event
For recurring events:
Announcements may apply to a single occurrence or the entire series
To communicate with a specific resident on their event booking see this article
Best practices
Send an announcement when the event is first published
Send reminders closer to the event date
Use “Only attendees” to share updates or changes
Keep messages short and action-oriented