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1VALET In-App Communication

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Written by Anthony Brown-Iroaganachi

Depending on your set 'preferred method of communication,' residents will either receive communication via email or the 1VALET app.

To update your preferred method, please contact your Property Manager.

If you are using the 1VALET app as your preferred method of communication, you will find all 'Conversations' and 'Announcements' within the 'Inbox' section of the app.

Click here to reveal all communicated messages from your community teams.

You can also use the pencil icon to begin a Conversation with your Property Managers - if this option has been enabled by them. If this feature is disabled, you will get a pop-up alerting you to contact them in a different way.

From this page, you will be able to start a Maintenance Request (if applicable to your community), review community FAQs, or start a general conversation using the 'General Inquiry' option.

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