For security purposes, we don't allow residents to change their username from within the app. If you need to change your username, you will need to contact 1VALET Customer Support at support@1valet.com, and someone from our team will make the change.

Please note that this should only be done if you have a good reason.

If you want to view your username, tap on the 1VALET icon located at the bottom navigation bar of the 1VALET App Home screen.

Then tap on “My Account,” located beside “My Building"

Clicking on the gear icon beside your name will open up a new window with your account information, including your username.

If you have any questions or need further clarification, please do not hesitate to contact our Customer Support Team at support@1valet.com.